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We love Kwik Case! The staff is pleased with how durable and long
lasting the cases are, and how very simple the system is to use. The
same key is used for all of the cases and takes up very little space on
our checkout counters. We started using Kwik Case in 1996 for our teen
collection departments and have expanded its use throughout the
libraries in our system.
Eloisa R. Sarao
Procurement Supervisor
Los Angeles Public Library System
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When we first introduced our DVD collection at NVCL, we quickly learned
it was too risky to display them out on the public floor. The obvious
solution was to store the discs themselves behind the circulation desk.
Although this arrangement protected our collection, it did create extra
handling, increased the potential for staff error and unfortunately,
also spawned an intricate, creative filing system for multiple copies!
I had the solution as I’d worked with Gressco products at KPL in
Ontario. Imagine the relief on receipt of our first shipment of Kwik
Cases and an end to filing and retrieval of discs. We find the cases
very simple to use, enjoy the ergonomic benefits and enjoy a restored
confidence in a secure DVD collection. Our current smooth and efficient
checkout procedure results in an improved service for our DVD
customers. Kwik Case saved the day! It’s a great product and what’s
more, they’re such nice people at Gressco, too!
Margery Hart
Circulation Supervisor
North Vancouver City Library
North Vancouver B.C., Canada
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The Reinert-Alumni Library had moved its DVD and CD collections from
behind the Circulation Desk to open stacks, but found the theft rate
went up significantly. When we contacted a major library supply comany,
the customer service representatives recommended the Gressco Kwik Case
as the best security housing for these formats. We have been extremely
pleased with the results. Our users like being able to examine the text
on the original case through the clear, high quality plastic,
circulation has gone up, theft has been eliminated, and the cases are
easy for the circulation staff to load and open.
We have been so pleased, we recommended them to our Law Library, and
the staff there is delighted with the security of the Kwik Cases.
Michael LaCroix and David Buffington
Director and Circulation Specialist
Reinert-Alumni Library, Creighton University
Omaha
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I just thought you might like to know how delighted I am with the DVD Security Cases. We recently had a DVD stolen, security case and all. The person tried everything he could think of to get this case open. It looks like he tried to smash it, saw it, burn it. Nothing worked. He got so frustrated he actually returned it to us! Now that's money well spent! I'm bringing the damaged case to my Library Friends meeting next month so they can see what a good investment they made.
Jane Marino
Director
Bronxville Public Library, New York
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Thought you would like to know just how well Kwik Case is working at St. Catharines Public Library. We found a Kwik Case stashed in the shelves, with the CD still inside of it. The patron tried very hard to melt the case with a cigarette lighter, but actually ended up melting the CD case into the Kwik Case. They did much damage but were unable to get the CD out of the Kwik Case in spite of this extreme damage.
Until we started using Kwik Case we were experiencing huge thefts with CDs simply being lifted out of the cases. A year ago, in just a three month period we probably lost 110+ CDs. In the past 2-1/2 months, I believe that we have only lost two CDs.
Ms. Anne Penfold
Manager, Circulation Services
St. Catharines Public Library
Canada
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They are working great! We have cut our theft rate to 0! All of the staff think this was a great investment. We were able to move the DVDs from behind the desk to the storage turntable without having to worry about them being stolen.
Kathy Jacobs
Library Director
South Sioux City Public Library
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